Effective Date: October 3, 2025

At Rahul the Guide (Alleppey Shikara Club), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://rahultheguide.com/, make an inquiry, or book a tour with us.

By using this website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Personal Information You Provide:

  • Name

  • Phone number

  • Email address

  • Booking details (tour type, dates, preferences)

  • Payment-related information (if applicable, handled via secure third-party gateways)

• Automatically Collected Information:

  • IP address

  • Browser type and version

  • Pages you visit on our site

  • Date and time of your visit

  • Device information

• Communication Data:
  If you contact us via phone, email, or WhatsApp, we may keep records of that communication for booking, support, and service purposes.

2. How We Use Your Information

We use the collected information to:

• Confirm and manage your bookings

• Communicate important updates about your tour

• Respond to your questions and requests

• Personalize your travel experience in Alleppey

• Improve our website and services

• Ensure safety, legal compliance, and fraud prevention

We do not sell, trade, or rent your personal data to third parties.

3. Cookies & Tracking

Our website may use cookies and analytics tools (such as Google Analytics) to improve performance and understand how visitors use our site. Cookies help us:

• Remember your preferences

• Measure website traffic and performance

• Enhance your browsing experience

You can control or disable cookies in your browser settings.

4. Data Sharing

We only share your personal information in the following cases:

• Service Providers: With trusted partners (such as payment processors or booking platforms) who help us deliver our services

• Legal Compliance: When required by law, regulation, or government request

• Business Operations: To protect against fraud, security threats, or misuse of services

We will never share your details for marketing purposes without your consent.

5. Data Security

We take reasonable technical and organizational steps to protect your information from unauthorized access, loss, misuse, or alteration. While we strive to safeguard your personal data, please note that no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections to your data

• Ask us to delete your information (where legally possible)

• Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites (such as booking engines, travel partners, or social media). We are not responsible for their privacy practices, so we encourage you to review their policies separately.

8. Children’s Privacy

Our services are primarily intended for adults (18+). We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us so we can remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to contact us:

📍 Address: Kallupurackal, Nehru Trophy Ward, Avalokunnu PO, Alappuzha 688006, Kerala, India
📞 Phone/WhatsApp: +91 7736921810
📧 Email: alleppeykayakingclub@gmail.com